98point6 AI

98point6 is a virtual care platform that combines AI technology with human clinicians to deliver asynchronous and synchronous telehealth services. The platform is designed to help health systems reduce administrative burdens while maintaining high standards of patient care. By automating initial triage and follow-up tasks, 98point6 allows medical professionals to focus on complex patient interactions.

Key Features

• Asynchronous and Synchronous Care: The platform supports both text/video-based consultations for non-urgent issues and real-time video visits for immediate care needs.
• AI-Powered Triage: An AI-driven triage system assesses patient symptoms to route them to the appropriate level of care or specialist quickly.
• Electronic Health Record (EHR) Integration: Seamless integration with major EHR systems like Epic and Cerner ensures that patient data remains centralized and up-to-date during virtual visits.
• Automated Documentation: AI tools assist in generating clinical notes and summaries, reducing the time clinicians spend on administrative paperwork.
• Patient Portal: A user-friendly interface allows patients to access their medical history, request appointments, and communicate with their care team easily.

Use Cases

Managing Chronic Conditions

Patients with ongoing health issues can use 98point6 for routine check-ups and medication management without needing to travel to a clinic. This reduces the strain on primary care offices and ensures patients adhere to their treatment plans.

Urgent Care Triage

The AI triage feature is particularly useful for assessing symptoms of minor illnesses or injuries. It helps determine whether a patient can be treated remotely or needs to be seen in person, optimizing emergency room flow.

Post-Discharge Follow-Up

Health systems utilize 98point6 to monitor patients after they leave the hospital. Automated check-ins can flag complications early, preventing readmissions and improving long-term outcomes.

Patient Access Expansion

Rural or underserved populations benefit from increased access to medical professionals. The platform overcomes geographical barriers, allowing patients to receive high-quality care from their homes.

Pricing & Plans

98point6 operates on a paid subscription model. The pricing structure typically varies based on the volume of patient visits and the specific needs of the health system. Providers usually pay per visit or subscribe to a monthly plan that covers a set number of consultations. Detailed pricing tiers are available directly on the 98point6 website.

Integrations & Compatibility

The platform is designed to integrate with existing healthcare infrastructure, primarily focusing on Electronic Health Records (EHR) systems. Compatibility with Epic and Cerner is a key selling point, allowing for the secure transfer of medical data. This ensures that virtual care records are as complete and accessible as in-person records.

Who Is It For?

98point6 is primarily designed for health systems, clinics, and medical practices looking to scale their telehealth capabilities. It is also suitable for patients seeking convenient, non-emergency medical care who prefer remote consultations over in-person visits. It targets providers who want to improve operational efficiency and patient satisfaction scores.

Limitations

• No Physical Examination: As with all virtual care platforms, 98point6 cannot perform physical exams, which limits its utility for conditions requiring hands-on medical assessment.
• Internet Dependency: High-quality video and asynchronous care require a stable internet connection, which can be a barrier for some patients in rural areas.
• Not for Emergencies: The platform is not designed to handle life-threatening emergencies; patients with severe symptoms should seek immediate in-person care or call emergency services.

Final Verdict

98point6 AI represents a significant step forward in integrating AI into clinical workflows. Its strength lies in its hybrid approach, combining the efficiency of AI triage with the empathy of human clinicians. For health systems looking to offload administrative tasks and improve patient access, it offers a robust solution. While it cannot replace physical exams, it serves as an excellent tool for managing non-urgent care and chronic condition follow-ups.