Customer Support
Discover and compare the best 71 AI tools optimized for customer support workflows.
Why this hub matters
This page groups AI tools by customer support so readers can compare products that solve the same job, spot pricing differences, and jump to tighter subcategories when needed.
More to explore
What should I compare?
Start with pricing, review volume, and whether the tool is built for a broad use case or a tighter workflow.
How do subcategories help?
Subcategories narrow the list to more specific tool types, which makes it easier to compare similar products and find the best fit.
What’s next?
Use the articles section for implementation tips and the models pages when you need to understand the engines behind the tools.
Showing 71 tools
Custify AI
Custify is a customer success platform that centralizes health scores and revenue data to help SaaS companies reduce churn and optimize account management. It provides actionable insights to streamline workflows and improve client retention rates.
Zenloop AI
Zenloop AI unifies NPS, CSAT, and CES surveys with AI-driven review analysis across Google, Amazon, and Trustpilot. Offers EU hosting and automated insights.
Smartlook AI
Smartlook is a product analytics platform that records user sessions for websites and native mobile apps to help teams understand user behavior and improve conversion rates.
AskNicely AI
AskNicely measures customer Net Promoter Score (NPS) to improve service quality. It empowers frontline teams with instant feedback and actionable insights. The platform connects customer satisfaction directly to business performance metrics.
Retently AI
Send NPS, CSAT & CES surveys to collect and analyze customer feedback. Automate workflows to improve retention rates.
Userflow AI
Userflow AI is a customer success platform that helps SaaS teams design and automate in-app onboarding flows without coding. It targets product managers and growth teams seeking to improve user activation and retention. Its key differentiator is a visual builder that enables complex conditional logic.
Helppier AI
Helppier AI creates interactive user guides and automated tours for streamlined product onboarding. It helps users navigate software through in-app messages and visual walkthroughs.
Lucky Orange AI
Lucky Orange AI is a customer analytics platform that combines heatmaps, session recordings, funnels, surveys, and an AI-powered discovery tool. It helps website owners and marketers identify visitor drop-off points and prioritize fixes.
Satismeter AI
Satismeter AI analyzes customer feedback to predict churn and improve retention. It is designed for customer success managers needing data-driven insights.
Userlane AI
Userlane is a software adoption platform designed for regulated industries. It helps organizations identify friction points in their business applications, resolve issues in-context, and measure the effectiveness of those fixes.
HeyMarvin AI
HeyMarvin AI is a customer knowledge management platform for support teams. It centralizes customer data and uses AI to assist with research and insights. The tool integrates directly into existing workflows to surface information where decisions are made.
Inspectlet AI
Inspectlet records videos of website visitors to show every mouse movement, scroll, click, and keypress. It helps product teams, marketers, and UX researchers understand user behavior through session replays and heatmaps. Unlike traditional analytics, it provides visual, play-by-play insights into how people interact with your site.
Newoldstamp AI
Create professional email signatures with rich media support using Newoldstamp. This tool helps marketing teams and professionals maintain consistent branding across all outgoing communications.
Mouseflow AI
Mouseflow provides website behavior analytics through session replays, heatmaps, and feedback widgets. It helps businesses understand user interactions to optimize conversion rates and fix usability issues.
Whatfix AI
Whatfix AI is a digital adoption platform that helps users navigate enterprise software through simulation training and personalized guidance, designed for businesses of all sizes.
Clarity AI
Clarity AI is an AI-native platform for extra-financial intelligence. It assists financial institutions, companies, governments, and consumers in making efficient, confident decisions about sustainability and impact.
Nickelled AI
Nickelled AI is a customer onboarding platform that helps SaaS companies create interactive, step-by-step product walkthroughs. It uses AI to generate guides from your existing help content, enabling faster user adoption without coding.
Promoter.io AI
Promoter.io AI helps businesses send NPS, CSAT, and CES surveys to collect customer feedback. It analyzes responses and provides actionable insights to improve retention. The tool is designed for customer success teams seeking to automate feedback workflows.
Apty AI
Apty AI is a digital adoption platform that provides real-time guidance and coaching for enterprise software users. It helps organizations reduce training time and support costs by simplifying complex workflows. The tool is designed for businesses seeking to improve user adoption rates across various applications.
Appcues AI
Appcues AI is a customer engagement platform that helps go-to-market teams automate in-app, email, and mobile experiences. It is designed for teams looking to improve onboarding, feature adoption, and user retention without requiring developer support.
Userpilot AI
Userpilot AI is a product growth platform that helps product teams create personalized in-app experiences without coding. It enables user onboarding, feature adoption, and feedback collection to drive retention and revenue growth.
Totango AI
Totango AI is a customer success platform that helps SaaS businesses reduce churn and drive growth. It uses AI to automate workflows and provide actionable insights for customer retention.
CustomerGauge AI
CustomerGauge AI is a B2B account experience platform that uses customer data to help businesses reduce churn and grow revenue. It provides actionable insights for account managers. A key differentiator is its focus on B2B account-level analytics rather than individual customer surveys.
Stonly AI
Stonly AI helps customer success and support teams create interactive guides and knowledge base content. It uses AI to automate content creation from internal documentation and streamline onboarding. The platform is designed to reduce support costs while improving self-service resolution rates.